Shipping policy

 

Echogong Shipping Policy

Shipping Timeframes

At EchoGong, we know you’re excited to get your hands on your new targets, and we’re committed to getting your order to you as quickly as possible. Most orders are processed and shipped out within 2 business days. Once your order is on its way, you’ll receive a shipping confirmation email with tracking information.

Shipping Methods

We use USPS and UPS for our shipping to ensure your order arrives safely and promptly. The choice of carrier depends on the size and weight of your package, as well as your location. We select the best option to deliver your order efficiently.

Shipping Rates

Shipping rates are calculated at checkout based on the weight and dimensions of your order, as well as the shipping destination. You’ll be able to see the total shipping cost before completing your purchase.

Delivery Times

Delivery times vary depending on your location and the shipping method selected. Typically, USPS and UPS deliver within 3-7 business days. Please note that these are estimates and actual delivery times may vary, especially during peak seasons or due to unforeseen delays with the carrier.

International Shipping

Currently, we only ship within the United States. We hope to expand our shipping options in the future to accommodate our international customers.

Order Tracking

Once your order is shipped, you’ll receive a confirmation email with tracking information. You can use this information to track the progress of your shipment directly on the carrier’s website.

Shipping Address

Please ensure your shipping address is accurate and complete when placing your order. Echogong is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize you’ve entered an incorrect address, please contact us immediately at info@echogong.com.

Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at info@echogong.com with your order number and details. We’ll work with the carrier to resolve the issue and make sure you receive your order.